Phone Support in Shared Hosting
Our shared hosting packages offer telephone support fourteen hours per day even on official holidays, so if you do not have an account yet, you're able to call and find out more about our services or whether we meet the system requirements for your web sites. For your convenience, we have local telephone lines in the U.S.A., the United Kingdom and Australia, so you will be able to call the telephone number that is closer to you. If you are an existing customer, we can assist you timely with any kind of general and billing issues as well as with multiple technical issues so as to save you time and efforts - we acknowledge the fact that sometimes it is easier to talk with a live person and get things done without delay. Of course, some situations simply cannot be managed on the telephone, so in such a case you're able to employ our ticketing system.
Phone Support in Semi-dedicated Hosting
We provide live telephone support 14 hrs per day as part of the support services for every single semi-dedicated server package that we supply. As some issues are more difficult and time-consuming, you will need to open a support ticket if you experience such a problem, but for all the billing, general or small-scale technical issues you can always call us and we'll assist you instantly so as to save you the time you'll have to spend on creating a ticket. Even if you don't have an account yet, you can find out whether you can host your internet sites on our state-of-the-art cloud platform or you will be able to receive any other general info about our semi-dedicated services. We now have local phone numbers in the United States, the United Kingdom and Australia as well as an international number, therefore you're able to call the one which is nearer to your region.